Company: Kansas Healthcare Collaborative ("KHC")
Title: Quality Improvement Advisor
Reports to: Senior Director of Quality Initiatives
Job Classification: Exempt, Full-Time
Work Location: Garden City, KS or Hays, KS
The Quality Improvement Advisor (QIA) works in collaboration with Senior Director and other KHC team members, as well as valued partners – including the Kansas Medical Society and Kansas Hospital Association – in providing program support and services to Kansas healthcare organizations including physician practices, health systems, community partners and related organizations.
The QIA is responsible for the coordination and implementation of state and national quality improvement (QI) initiatives, as assigned. He/she will serve as a subject matter expert and a resource to provide consultation, support, coordination, education and leadership in clinics, hospitals and related healthcare settings.
Job duties include activities and technical assistance in support of quality and performance improvement goals, including process improvement design, data analytics support, measurement and evaluation, constructive provider interaction, meeting preparation and development of patient and provider education materials and programs .
Duties and Responsibilities:
- Working as a contributing member of the KHC team and with internal and external partners to develop, align and execute strategies in patient safety and quality improvement efforts.
- Building and maintaining positive relationships on behalf of KHC and effectively engaging leaders, clinicians, and staff.
- Acting as an organizational champion for quality and patient safety, supporting patient safety concepts and high reliability principles.
- Drawing on continuous improvement methodologies, project/change management skills and operational/clinical expertise to analyze and influence improvement using evidence-based practices.
- Assessing gaps and opportunities in health care performance, providing consultation and ongoing evaluation of healthcare practices and/or community health performance, developing strategies for improvement, facilitating prioritization of improvement activities, making recommendations and ensuring successful implementation of initiatives.
- Providing on-site and virtual consultation to project participants and other stakeholders.
- Monitoring and facilitating the implementation and spread of evidence-based practices and resources.
- Ensuring plans, tasks, timelines, and deliverables meet all contract deliverables.
- Assisting, as needed, with monthly, quarterly, and periodic reports.
- Participating in QI training, local and state program-related learning sessions, webinars, and formal educational offerings and incorporating learnings in support of program participants.
- Assisting in writing and development of communications and educational content.
- Performs other duties as assigned. .
- Bachelor’s degree from an accredited four-year college or university program in nursing, health care management, population health, public health, or a related health care field. Relevant experience may be considered in lieu of a degree.
- A minimum of five years professional-level experience in healthcare quality improvement, nursing, public health, population health and/or program administration, development, or operations.
- A minimum of two years professional-level experience working with Kansas healthcare, required.
- Experience with clinical informatics, quantitative approaches and change management preferred.
- Ability to write reports, business correspondence, and prepare presentations.
- Excellent communication and interpersonal skills to work effectively and professionally with key stakeholders, subject matter experts, and all whom KHC serves.
- Ability to work independently, as well as a contributing member of a team, prioritize work, excellent organizational skills and initiative to improve processes.
- Strong skill level in Outlook and multiple Microsoft Office software programs, including Word, PowerPoint, and Excel, as well as experience in leading and participating in virtual meetings.
- A valid driver’s license.
Physical Requirements and Working Conditions:
- Graduate degree in a health care-related field.
- Unencumbered license in nursing or other health care related field
- Certification(s) related to health care quality, patient safety, infection control, Six Sigma, Lean, or related fields.
- Knowledge of organizational dynamics, change theory, reliability and safety science, improvement methods and tools, measurement, and statistical process control.
- Knowledge of performance improvement methods.
- Understanding of and experience in deploying adult learning and motivational concepts in health care settings.
- Superb project management, attention to detail and deadlines, time management, and organization skills.
- Strong writing and oral communication skills, including public speaking.
Professional office environment in Topeka with opportunity to work remotely at KHC’s discretion and direction, dependent on reliable and high-performing internet and other factors. This position requires frequent contact with a variety of health care professionals and organizational partners, in-person and virtual. When public health conditions allow, travel for on-site visits, workshops, and meetings across the state will require overnight stays and extended workdays, depending on project needs. Also, this position may require occasional air travel to national or regional meetings.
The usual and customary methods of performing the job’s essential functions require the ability to regularly type with repetitive motions of the hands and wrists, talk, hear, sit, walk, bend, kneel, reach, grasp, stand, and lift items under 40 lbs. as necessary. This role is expected to entail a significant amount of driving, which could periodically require use of a personal vehicle.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
The Kansas Healthcare Collaborative (KHC) is an affirmative action and equal opportunity employer and an E-Verify participant. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. KHC is committed to providing access, equal opportunity, and reasonable accommodations for individuals with disabilities.