Apply to Community Health Worker

Company: SENT
Position: Community Health Worker
Job Classification: Non-exempt, Full-time
Pay Range: $39,520-$45,760/year, based on experience
Hours: 40 hours/week
Reporting Relationship: Community Wellness Director
Location: Onsite, Hi-Crest area

SENT’s Mission:
Intentionally walking beside neighbors through loving relationships and strategic development to accomplish the holistic transformation of neighborhoods in Shawnee County.

SENT’s Vision:
Wholistic transformation of neighborhoods in Shawnee County, with an emphasis in Hi-Crest.

SENT’s Core Values:
Relocation, Redistribution, Reconciliation, Wholistic Approach, Empowerment, Listening to the Community, and Leadership Development.

Position mission: The Community Health Worker (CHW) will build trusted relationships with neighbors and help them access coordinated, whole-person wellness services. Through strengths-based advocacy, health navigation, and follow-up, the CHW will reduce barriers to chiropractic care, massage therapy, CAIRN Health, other SENT services and SENT’s Food Is Medicine program while connecting neighbors to additional supports that strengthen health and stability.

Apprenticeship & Employment Pathway: Candidates who would benefit from additional supervised experience may be enrolled in SENT’s one-year registered apprenticeship program, depending on qualifications and program eligibility. Apprentices complete required related instruction and demonstrate on-the-job competencies with an assigned supervisor or journeyworker, under the approved apprenticeship standards and wage progression. Following successful completion, SENT will consider the individual for continued permanent employment based on performance, organizational needs, and available funding; continued employment is not guaranteed.

Essential Functions:
Health and Wellness Service Navigation (45%)

Build respectful, trusting relationships with neighbors using strengths-based, person-centered, trauma-responsive approaches.
Complete intake screenings and strengths-based assessments; identify participant goals, health-related social needs, and barriers to participation.
Help participants navigate referrals, appointments, eligibility requirements, enrollment, and follow-up for chiropractic care, massage therapy, CAIRN Health, and other approved providers.
Collaborate with licensed service providers and SENT staff to identify and ensure appropriate non-clinical coordination before and after appointments; communicate concerns to the appropriate staff or provider.

Food is Medicine and Whole Person Support (30%)

Connect neighbors to Food Is Medicine programming, food resources, nutrition education opportunities, and related services.
Identify health-related social needs and coordinate referrals for food, transportation, insurance, and other supports.
Support Food Is Medicine enrollment and engagement through outreach, program coordination, food resource navigation, and connections to qualified nutrition professionals as appropriate.
Coordinate transportation, insurance navigation, food assistance, behavioral health, and other internal or external referrals that help participants access care.

Documentation, Follow-Up, and Partner Coordination (15%)

Document contacts, assessments, referrals, and outcomes in approved SENT systems; communicate with partners and close referral loops.
Use SENT-approved intake, referral, scheduling, and recordkeeping systems to document contacts, assessments, appointments, referrals, and outcomes promptly and accurately.
Monitor referrals and follow up with neighbors and partner organizations to resolve barriers and identify unmet needs.
Protect participant privacy, obtain and document appropriate consent, and follow SENT policies, applicable confidentiality requirements, and professional boundaries.

Outreach, Continuing Education, and Apprenticeship Learning (10%)

Assist with program outreach, participant communications, resource information, community events, and the preparation of welcoming client-facing spaces.
Coordinate with staff and supervisors on service quality, workflow improvements, outcomes, reports, and assigned initiatives.
Work within the CHW scope of practice: do not provide chiropractic adjustments, massage therapy, diagnosis, medical treatment, or individualized clinical nutrition services.

General Responsibilities

Support SENT’s relationship-centered culture through compassionate service, teamwork, and culturally responsive communication.
Represent SENT professionally with participants, colleagues, healthcare providers, and community partners.
Organize priorities effectively, respond promptly to inquiries, and follow through on commitments.
Maintain up-to-date knowledge of community resources, service eligibility, and partner referral procedures.
Participate in team meetings, ongoing professional development, supervision, and quality improvement.
Provide accurate data, outcome updates, and success stories for approved grant, organizational, and program reporting.

Performance Measurements and Accountability
Success in this role will be evaluated based on:

Accurate, timely, confidential documentation of client encounters, services, and referral outcomes.
Timely response to participant needs and appropriate follow-through on referrals and appointments.
Positive, collaborative relationships with neighbors, wellness providers, SENT team members, and community partners.
Meeting goals and service expectations established with the supervisor; consistent adherence to policies and boundaries.
For apprentices, demonstrated progress on competencies, required instruction, and scheduled evaluations.

Qualifications: (Knowledge, Skill, and Ability)

Required: Active Kansas Community Health Worker certification and current registration in the Kansas Community Health Worker Coalition registry, maintained throughout employment.
Experience with community outreach, care coordination, case management, wellness navigation, or lived experience that strengthens this work; relevant experience determines starting compensation.
High school diploma or equivalent preferred; willingness to complete additional training as needed.
Ability to build trust with people from diverse backgrounds and use a strengths-based, nonjudgmental approach.
Strong oral and written communication, listening, advocacy, organization, and follow-up skills.
Ability to maintain healthy boundaries and protect confidential health and personal information, including HIPAA-protected information where applicable.
Comfort using electronic client records, referral and scheduling systems, email, and Google or Microsoft productivity tools.
Ability to work independently, collaborate across departments, and maintain professionalism in challenging circumstances.
Commitment to continued CHW learning, certification renewal, and applicable apprenticeship requirements.
Knowledge of and commitment to SENT’s mission, vision, core values, and neighborhood-centered approach.

Physical Demands:

Ability to work at a computer, communicate by phone or in person, and perform documentation and scheduling tasks.
Occasional sitting, standing, walking, bending, and carrying program materials (generally up to 25 pounds).
Occasional local travel or community-based activities, with reasonable accommodation where applicable.

Work Environment:
The work environment is primarily in SENT's indoor offices, wellness spaces, and community settings in Topeka.

This is a non-smoking work environment, including all premises and other such areas
Travel may be required, along with that entails standard travel risks

Second Chance Employment:
SENT is a second-chance employer. We welcome qualified applicants with lived experience, including justice-system involvement. Any job-related background or eligibility review will be considered individually and in accordance with applicable requirements.

Additional Duties:
Additional duties and responsibilities may be added to this job description at any time. The job description does not state or imply that these are the only activities to be performed by the employee(s) holding this position. Employees are required to follow any other job-related instructions and to perform any other job-related responsibilities as requested by their supervisor.

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