Vice President of Safety and Support Services

Location: Johnson City, TX
Date Posted: 01-26-2018
Company: Pedernales Electric Cooperative, Inc.
Position: Vice President of Safety and Support Services
Position Summary:
This position is responsible for providing leadership and strategic direction for utility operations functions that provide cross departmental services and support within the Cooperative. These functions include safety and security, employee development and training, fleet maintenance, vegetation maintenance, facilities and real estate, contract administration, pole contacts, process and quality control, and strategy execution.

Essential Duties and Responsibilities:
  • Oversee the successful implementation of Safety, Security and Training strategies and programs to ensure that they are aligned with the strategic goals of the Cooperative. 
  • Work with the Safety and Security to develop and implement an effective safety program and organization wide culture for all employees. This includes compliance will all applicable safety rules and regulations within the electric utility industry.
  • Work with the Training to continue to develop and implement an organizational development and training plan for all employees.
  • Provide strong leadership support for the training function to ensure that they cohesively work together to maximize employee opportunities for personal and professional development. 
  • Oversee the successful implementation of a Facilities department that strategically manages facility planning, real estate acquisition, construction of new facilities, maintenance of existing facilities, and general grounds maintenance. 
  • Provide strong leadership and guidance to the Fleet Maintenance department to ensure Operations, Engineering and Member Services functions are adequately supported.  Support to include Fleet acquisition, maintenance and servicing.
  • Provide strong leadership and guidance to the Vegetation Management department to ensure alignment with operations and engineering system maintenance programs, support routine operational needs, and stay abreast of environmental factors affecting vegetation management.
  • Oversee the implementation of a contract administration function to ensure contract compliance and vendor management for operations related contracts.  This is to include contracts for construction services, vegetation management, engineering, facility maintenance and services, and personal protective equipment servicing.  
  • Implement cross departmental utility operations strategies and programs to support and align with the organization’s strategic goals and objectives. This includes process improvement strategies and methodologies for improved member satisfaction and efficiency gains, as well as staying abreast with technologies and advancements in the utility industry.
  • Manage specific projects, and engage in other relevant duties as may be requested by the Chief Operations Officer. 
  • Respond to membership issue resolution, service requests and complex customer relations related to Cooperative bylaws, business rules and tariffs.
  • Prepare and present reports and specific projects for the Chief Operations Officer, Chief Executive Officer, and Board of Directors.
  • Provide high level advice to the Chief Operations Officer regarding operational support matters and implementation of agreed management decisions.
  • Present and maintain a positive public image when interacting with members, businesses, and local officials.
  • Provide employee guidance in handling difficult or complex problems and in resolving escalated complaints or disputes.
  • Interpret and communicate work procedures and company policies to employees.
  • Develop and manage budgets. 
  • Maintain the security of confidential information.

Supervisory and/or Leadership Responsibilities:
A full range of supervisory activities, training, evaluation, counseling and recommendation for termination.  This includes, but is not limited to, effectively communicating organizational policies and other information to subordinates, ensuring that employees have a clear understanding of their responsibilities.

Knowledge, Skills and Abilities:
  • Knowledge of business and management principles including strategic planning, resource allocation, leadership techniques and budgeting. 
  • Knowledge of using computer systems, which may include setting up and using hardware and software programs, entering data or processing information.
  • Knowledge of principles and processes for providing customer service.
  • Skilled in evaluating complex issues and making decisive judgments in the best interest of the Cooperative.
  • Skilled in monitoring and managing performance and establishing expectations.
  • Skilled in time management. 
  • Skilled in anticipating, identifying, analyzing and resolving conflict and problems.
  • Ability to communicate effectively verbally and in writing.
  • Ability to present to large audiences and in public settings.
  • Ability to develop staff and lead large cross functional teams.
  • Ability to analyze and research issues.
  • Ability to establish goals and objectives.
  • Ability to develop and evaluate administrative policies and procedures.

Minimum Qualifications – (Education, Experience, Certification, & Licensure):
  • Bachelor’s Degree from an accredited US university or college. 
  • Ten (10) years of progressive experience in leadership, managerial, or supervisory positions.
  • Valid driver’s license.

Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
  • The employee may be required to stand; reach with hands and arms, stoop and kneel.
  • The employee may be required to sit or stand for long periods of time.
  • The employee may be required to lift, carry, push, pull or move up to twenty-five (25) pounds.
  • The employee may be required to travel.
  • Exempt employees receive a fixed bi-weekly salary to compensate them for all hours worked during each pay period.
  • This position may be required to work more than forty (40) hours per week.

Pedernales Electric Cooperative is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation and gender identity.
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