Director of Revenue Cycle

Location: Norton, Kanas
Date Posted: 09-14-2018
Company: Norton County Hospital
Job Title: Director of Revenue Cycle – Full Time

Norton County Hospital has a new career opportunity for a Director of Revenue Cycle.  This position will be responsible for directing, planning and organizing the staff and accounts receivable activities of Norton County Hospital’s departments administering inpatient, outpatient, physicians’ billing, cashiering, credit and collection, cash application, private ambulatory, emergency and clinic registration services.  This position will also be responsible for directing, planning and organizing clinical documentation and medical coding relative to the revenue cycle and insurance billing.
Major Responsibilities include but are not limited to the following:
  • Manages the day-to-day billing operations within the hospital and clinic with special emphasis on the front-end systems to assure that all information provided to billing is accurate and timely across all divisions and locations to include: registration; scheduling; referral management; co-pay collection; self-pay collection; systems set up and issues.
  • Works collaboratively with the IT team to ensure systems integrity for the revenue cycle functions.
  • Manages the entire pipeline of charge capture activities from encounter form development and review to correct coding and oversight for ensuring accurate reimbursement for services billed.
  • Analyzes month end reports, identifies opportunities for work process improvements with respect to claims denials and works with Managers on strategies to improve front-end related issues.
  • Coordinates and facilitates compliance audits for the facility; directs internal compliance reviews conducted by the department coders; provides feedback and education to physicians on coding errors for both procedure and other services; verifies that fee schedules are appropriate against insurance payers' allowable fees.
  • Directs, manages and supports employees daily work activities and development; undertakes the following employment actions: hiring, termination, training, corrective action and performance reviews.
  • Develops and monitors strategic operating goals, objectives and budget; and reports operational performance, justification and/or corrective action.
  • Ensures compliance with applicable laws and regulatory standards.
  • Bachelor’s Degree in Business Administration, Public Administration, Finance or related field; required. Master’s Degree in Hospital or Business Administration, Finance or related field preferred.
  • Minimum of five (5) years of direct management experience (Departmental Director or above) in a health system or hospital revenue cycle department required.  Minimum of ten (10) years revenue cycle experience preferred.
  • Knowledge of medical terminology and current healthcare trends/policies.
  • Proficient with MS Office including Excel, Outlook and Word as well as other relevant financial applications which evolve over time.
  • Skilled in establishing and maintaining effective interpersonal relationships with all levels of management, physicians, employees, business, government and community officials and the general public.
  • Skilled in problem solving, negotiations, and issue identification in employee situations.
  • Strong analytical and resource management skills requiring quick, effective decision making under pressure.
  • Ability to direct and manage within a large organization and ability to integrate and harmonize diversified managerial functions involved in the operations, support and administration of a large health care organization.
Our benefit package includes paid vacation, sick days, holidays, health insurance, supplemental insurances, and KPERS retirement, life insurance, and disability.
Applications can be picked up at the Hospital Admissions Desk, requested by email from, or printed from our website’s Employment Opportunities page at  Please return complete resume and application to Human Resources, Norton County Hospital, P.O. Box 250, Norton, Kansas 67654 or email to  EOE.
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