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Relationship Sales Specialist

Topeka, KS
Company: Plainscraft, LLC
Position Title: Sales Relationship Specialist
Job Classification: Non-Exempt, Full-Time
Work Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. | Shift can vary
Salary Range: $42,000-$46,000/annually - based on experience
Reporting Relationship: CEO/Sales Manager
Location: Topeka, KS

Plainscraft LLC produces and sells covered wagons to the hospitality/glamping industry. The wagons resemble the old Covered wagons that were used to carry people and freight in the 1800’s. They are sold to RV parks, resorts, dude ranches and other hospitality businesses that rent them out for overnight accommodations. The beautiful wagons often contain bathrooms, heat and air conditioning and are large enough for king beds, bunk beds and other furniture. We are a growing, Topeka Kansas company currently seeking a highly motivated sales oriented professional who is capable and interested in taking on more responsibility as the company grows.

Primary Accountabilities:
The Relationship Sales Specialist is a critical position in the Plainscraft family, working with all departments and creating ongoing relationships with Plainscraft clients. This position will support the Sales Manager and Sales Team with lead support, presentation assistance and assists in sales activities. This position will report to the CEO/Sales Manager to assure sales quotes are met and administrative tasks are completed. This position will also curate and cultivate a positive working relationship with Plainscraft clients from prospects through the project process and beyond.

Essential Duties:
  • Assists the Chief Executive Officer and Sales Manager with the overall operational needs of Plainscraft.
  • Coordinates the Plainscraft company calendar, schedules meetings with prospect clients, and manages the calendar of the CEO.
  • Creates, plans, and delivers presentations on company products
  • Assists in prospecting and qualifying new sales leads, including maintaining a well-developed pipeline of prospects.
  • Builds quotes for potential customers, and supports the sales team in meeting (and exceeding) sales goals.
  • Coordinates with other team members and departments to optimize the sales effort
  • Closes sales and hand off information to production team
  • Develops and maintains relationships with previous and prospect clients.
  • Submits client paperwork, change orders, communicates with the appropriate department about client pain points, and updates the client as needed during the project build.
  • Tracks all sales activities in company CRM system and keeps it current by updating account information regularly
  • Coordinates all activities associated with special events and trade show participation by the company.
  • Travels to and participates in tradeshows.
  • Assists with travel arrangements.
  • Attends staff meetings and other meetings, as required.
  • Answers phone calls and directs calls to appropriate parties or takes messages.
  • Performs general office duties, such as ordering supplies, maintaining records management database systems, filing, and performing basic bookkeeping work.
  • Assists with Social Media campaigns, database management, trade shows and other marketing campaigns, as needed.
  • Prepares agendas, notices and records; transcribes and distributes the minutes of Plainscraft meetings and performs other communication tasks or data collections on behalf of the CEO and Sales Manager.
  • Works collaboratively with staff to build and maintain a strong team environment to accomplish the tasks necessary to serve and support the goals of Plainscraft.
  • Practices excellent listening and communication skills to assist clients through project updates, troubleshooting issues, and questions.
  • Performs all other duties as assigned.
Required Qualifications:
  • High School Diploma or GED is required; College degree or post-secondary education or training is preferred.
  • Three (3-5) years of experience in a similar sales support role.
  • Three (3--5) years of experience in a similar role handling executive administrative tasks is preferred.
  • Experience working in/with a production environment preferred.
  • Be able to explain product and service specifications clearly and concisely.
  • Experience in assisting a sales team, and some sales experience, required.
  • Proficiency with Windows, Microsoft Office, Social Media platforms, and meeting hosting platform.
  • Proficiency or high aptitude to learn HubSpot, and other CRM systems, as needed.
  • Ability to promote a professional and positive appearance, demeanor, and work environment.
  • Ability to make sound, independent decisions in a fast-paced environment.
  • Ability to communicate clearly and professionally through both verbal and written skills.
  • Creative thinking and problem-solving skills; willingness to seek input regularly for process improvement.
  • Ability to work effectively with multiple individuals and manage several projects at once with minimal supervision
  • Demonstrated ability to negotiate, up-sell and create a positive customer experience.
  • Demonstrated poise, tact and diplomacy with the ability to handle sensitive and confidential information and situations.
Physical Demands:
  • Regularly maintain stationary position with regular need to relocate to attend meetings internally and externally.
  • Ability to read computer screens and operate computer peripherals for an extended period of time, or the ability to discern electronic information through reasonably available accommodations.
  • Regularly communicate with staff, members and stakeholders in writing, video conferencing and in-person meetings.
  • Ability to lift or have the ability to utilize reasonably available resources to maneuver, up to fifty (50) pounds.
  • Regularly required to speak and hear, sit, stand, bend, stoop, kneel and walk.
Travel:
  • This position will travel to visit clients (day trips).
  • This position will travel to trade shows, approximately three (3) weekends a year.
Work Environment:
  • Professional and deadline-oriented environment in an office setting with regulated temperatures and moderate noise level.
  • Interaction with staff, clients and the general public.
  • Occasional travel required to visit clients, as part of the project build.
Additional Duties:
Additional duties and responsibilities may be added to this job description at any time. The job description does not state or imply that these are the only activities to be performed by the employee(s) holding this position. Employees are required to follow any other job-related instructions and to perform any other job-related responsibilities as requested by their supervisor.
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