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Director of Healthcare Transformation

Topeka, KS
Company: Community Care Network of Kansas
Position: Director of Healthcare Transformation
Job Classification:  Exempt, Full-Time
Supervisor: Chief Strategy Officer
Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. (or similar schedule)
Who We Are: Community Care Network of Kansas
Community Care Network of Kansas strives to make sure all Kansans have access to high-quality, community-based, whole-person health care close to home.
We are a statewide association made up of a network of community care clinics. Our members serve as the community resource at the local level, dedicated to ensuring the best medical, dental and behavioral care is available to all.
Together, we are leaders in training, technical assistance, and health care public policy discussions at the local, state and federal levels. We collaborate with other health care providers, foundations and individuals who have partnered together to educate and advocate for equitable access to high-quality care for all. We believe healthy Kansans build strong and vibrant communities, which strengthens the overall quality of life in our great state.

Primary Accountabilities (Responsibilities):
The Director of Healthcare Transformation has overall leadership and responsibility for Community Care’s healthcare transformation and population health programs. As a member of the leadership team, the Director provides strategic, clinical, developmental, and inspirational leadership to the Community Care Network and its member clinics. The Director will instill a mindset of collaboration, continuous quality improvement, and use of data to support our member clinics as they seek to achieve health equity and meet the quadruple aim. This role is further responsible for managing a team providing technical assistance, coaching, and training on population health strategies, social determinants of health, and helping to adjust the operational workflows of Community Care clinics to achieve the quadruple aim.

Major Duties:
Healthcare Transformation Leadership
  • Develops, leads and executes a comprehensive health care transformation strategy and roadmap for Community Care that advances the community care network of clinics as a critical part of the Kansas health care ecosystem; includes leveraging partnerships, health information technology and analytics in clinical quality, network integrity, clinical and operational transformation and care management
  • Identifies transformative activities that help member clinics shift towards value-based care and reimbursement
  • Secures financial resources and leverages existing resources to support health care transformation and assures goals and performance measures are met, and high-quality deliverables completed on time
  • Aligns, evolves and supports expanded scope of Community Care healthcare transformation services available to members and other health care providers
  • Prioritizes and integrates a multitude of internal and external data sources to support continuous quality improvement, population health management, and achievement of the quadruple aim
Team Leadership
  • Leads a team to provide technical assistance and training to member clinics regarding quality improvement strategies, healthcare transformation, promoting interoperability, patient-centered medical home, social determinants of health, and value-based care
  • Provides leadership, empowerment and oversight of Community Care’s healthcare transformation team; coordinates team members to identify knowledge and skill gaps and facilitate efforts to provide necessary training
  • Leads and creates environment for ever-developing sense of team; creates a team culture that aligns with Community Care organizational values
  • Identifies and implements opportunities to complete high-quality program deliverables on time; actively looks to identify and eliminate barriers to the success of the healthcare transformation team.
Communications and Partnerships
  • Provides collaborative leadership to work effectively across teams, members, payers, government partners, and individual stakeholders and groups to identify shared goals, discover collaborative solutions, improve outcomes, and collectively achieve mutual goals.
  • Represents Community Care at and build relationships with external constituency groups, including community, governmental, state, national, and private organizations; serves as a thought leader representing Community Care in the health care space and cross-industry/sector forums
Secondary Responsibilities
  • Works collaboratively with staff to build and maintain a strong team environment to accomplish the tasks necessary to serve and support the goals of Community Care
  • Participates in special events
  • Attends leadership, staff and other meetings, as required
  • Performs all other duties as assigned by the Chief Strategy Officer or the CEO
  • Bachelor’s Degree in health care, health information technology, human services or a related field; master’s degree preferred
  • 5 years of supervisory experience and 7 years of experience within the health care field; or similar qualifications
  • Training and/or certification in project management, process improvement, quality improvement, coaching or facilitation, or patient‐centered medical home is highly preferred
  • Passion and commitment to improving health and social justice; experience working in/with a community health center or other non-profit clinic environment preferred
  • Experienced in use of information technology systems to support population health and value-based care
  • Proficiency with Windows operating systems and Microsoft Office suite; ability to learn additional software applications
  • Very strong interpersonal skills and ability to build relationships with staff, board members, external partners, legislators and state officials, and funders
  • Forward looking thinker and innovator, who actively seeks opportunities, proposes solutions, and seeks to continually improve
  • Excellent communication skills (writing, editing and public speaking) to communicate complex and technical information in a clear and concise manner
  • Detail oriented; strong work ethic; and ability to simultaneously manage multiple priorities in a dynamic, multi-faceted, fast-paced work environment
  • Ability to utilize independent judgment and discretion to create, modify, and/or monitor projects to best meet the needs of Community Care and its members, including creation of work plans, achievement of program goals/objectives/performance measures and production of high-quality deliverables
Physical Demands:
  • Regularly maintain stationary position with regular need to relocate to attend meetings internally and externally
  • Ability to read computer screens and operate computer peripherals for an extended period of time, or the ability to discern electronic information through reasonably available accommodations
  • Regularly communicate with staff, members and stakeholders in verbally and in writing through in-person, virtual, or other communication vehicles
  • Regular in-state and out-of-state overnight travel required
Work Environment:
  • Professional, fast-paced and deadline-oriented environment in an office setting with regulated temperatures and moderate noise level
Excellent benefit package that includes medical, dental, 401(k), generous holiday, vacation, and sick leave, and more
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