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Administrative Assistant

Topeka, KS
Company: National Association of Trailer Manufacturers
Position: Administrative Assistant
Job Classification: Non-Exempt, Part Time
Reports To:  Executive Director
Job Overview:
The Administrative Assistant handles the administrative responsibilities for all National Association of Trailer Manufacturer’s (hereinafter “NATM”) programs.
Essential Duties and Responsibilities:
  • Responsible for day-to-day administrative functions of NATM.
  • Performs routine administrative functions including: answering the telephone and directing calls; opening and distributing mail; handling all UPS shipments and outward-bound mail; making copies and sending faxes.
  • Assists in maintenance of all NATM records, a significant portion of which are kept in the NATM membership database.
  • Processes decal orders, to include keeping track of eligibility for compliance decals and tracking serial numbers and inventory.
  • Assists the Membership team with the Membership Program, including processing membership applications, creating member files, sending out membership information and other duties as may be assigned by the Membership & Events Director.
  • Provides administrative support to the Compliance department related to recordkeeping.
  • Provides support for the NATM online store, interacting with customers, tracking inventory, and filling orders.
  • Performs all additional duties as assigned by the Executive or Assistant Director.
Education and Experience
  • High School Diploma or equivalent; and
  • One Year of related experience and/or training; OR
  • Any equivalent combination of education and progressively responsible experience, with additional work experience substituting for the required education on a year for year basis.
Knowledge, Skills and Abilities
  • Ability to solve practical problems and interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Computer skills including knowledge of database, Internet and Microsoft Office Software including PowerPoint, Excel, Word Processing and Outlook.
  • Ability to accurately record and maintain records; effectively present information and respond to questions from members.
  • Ability to identify and resolve conflict in a timely manner.
  • Ability to maintain confidentiality.
  • Exceptional written communication skills.
  • Exhibit confidence in leadership and motivate others to perform well.
  • Ability to develop and implement cost saving measures while working within the approved budget.
  • Ability to make decisions while exhibiting sound and accurate judgment.
  • Ability to set goals and objectives with the motivation to overcome challenging obstacles.
  • Ability to demonstrate accuracy and thoroughness in all aspects of the job.
  • Ability to adapt to changes in the work environment.
  • Dependable and punctual.
  • Professional approach and appearance.
Physical Demands:
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • While performing the duties of this job, the employee is regularly required to:
    1. Occasionally sit
    2. Frequently stand, walk, stoop, kneel, crouch, or crawl
    3. Read computer screens and mail, email, talk on the phone
    4. Occasionally lift and/or move up to 50 lbs.
    5. Occasionally travel
Work Environment:
  • Professional environment in an office setting; and
  • Interaction with staff and customers.
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